Privacy Policy

Introduction

WeAllCare Home Health Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.weallcarehh.com, use our services, or interact with us through SMS communications.

Information We Collect

How We Use Your Information

We use your personal information for the following purposes:

• Providing home health care services and staffing solutions
• Processing appointments, scheduling, and service coordination
• Billing and insurance claim processing
• Communicating with you about services, appointments, and important updates
• Sending SMS messages for appointment reminders, service updates, and care coordination
• Improving our services and website functionality
• Complying with legal and regulatory requirements (HIPAA, state regulations)
• Marketing our services (with your consent)

SMS Communications

When you opt-in to receive SMS messages from us, we may send you:

• Appointment reminders and confirmations
• Service updates and care coordination messages
• Important health and safety notifications
• Billing and insurance-related communications
• Emergency notifications when necessary

You can opt out of SMS communications at any time by texting STOP to any message you receive from us.

Information Sharing and Disclosure

We may share your personal information with:

• Healthcare Providers: Doctors, nurses, and other medical professionals involved in your care
• Insurance Companies: For billing, claims processing, and coverage verification
• Service Providers: Third-party vendors who assist with our operations (billing services, IT support, etc.)
• Legal Authorities: When required by law, court order, or to protect health and safety
• Business Partners: Other healthcare agencies for care coordination (with your consent)

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled according to HIPAA privacy and security rules. You have rights regarding your health information, including the right to access, amend, and request restrictions on its use and disclosure.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Opt out of marketing communications
• Opt out of SMS messages by texting STOP
• Request deletion of your information (subject to legal requirements)
• File a complaint with regulatory authorities

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: